# Disputr

> Disputr is a Shopify-native chargeback operations platform. Merchants sync disputes, surface evidence gaps, build reason-aware response packets, and track every case from intake to outcome.

## Pages

- [Home](/): Product overview, positioning, and install CTA.
- [Product](/product): Workflow walkthrough — triage, evidence prep, packet generation, lifecycle tracking.
- [Pricing](/pricing): Plans, packet limits, overage pricing, and trial details.
- [Sample Packet](/sample-packet): Example evidence packet with response summary, shipping proof, and service documentation.
- [Evidence Library](/chargeback-evidence): Index of reason-specific Shopify chargeback evidence guides.
- [FAQ](/faq): Common questions about product scope, billing, security, and data handling.
- [Support](/support): How to contact the Disputr team.

## Evidence guides

- [How to respond to a Shopify chargeback](/chargeback-evidence/how-to-respond-to-shopify-chargeback)
- [Shopify chargeback evidence checklist](/chargeback-evidence/shopify-chargeback-evidence-checklist)
- [Item not received chargeback](/chargeback-evidence/item-not-received-chargeback)
- [Fraudulent chargeback](/chargeback-evidence/fraudulent-chargeback)
- [Duplicate charge chargeback](/chargeback-evidence/duplicate-charge-chargeback)
- [Product not as described chargeback](/chargeback-evidence/product-not-as-described-chargeback)
- [Service not received chargeback](/chargeback-evidence/service-not-received-chargeback)
- [Subscription canceled chargeback](/chargeback-evidence/subscription-canceled-chargeback)
- [Friendly fraud on Shopify](/chargeback-evidence/friendly-fraud-shopify)
- [Chargeback representment on Shopify](/chargeback-evidence/chargeback-representment-shopify)
- [Stripe dispute evidence for ecommerce](/chargeback-evidence/stripe-dispute-evidence-ecommerce)

## Optional

- [Terms](/terms): Terms of service.
- [Privacy](/privacy): Privacy policy and cookie practices.